The free version of their service is a bit too simplistic for my taste - you don't get separate areas for bug reports, feature requests and such. In addition, it seems you can't even change the "I suggest you ..." text to anything else, so all bug reports would have to begin "I suggest you fix the bug...".
Plus I just like normal forums more!
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I thought it was pretty good. It could replace a forum if someone wanted a simple feedback method. In Fony's case, the forum superseded, the need for it. I dodn't use it because I couldn't find any room for improvement. I'm planning to use it to convert a few of my fonts to the Rockbox mp3 engine's format since it can export the font resources to BDF. Once again thanks for making the tool I was looking for, hukka.